Discounts are a way to offer your Customers money off your Sessions.
Discounts are similar to, but distinct from, Automatic Discounts. When turned on, Automatic Discounts are automatically applied to the Booking Cart of an Account Holder who meets certain Booking criteria. Discounts require a Discount Code to be entered into the Bookings Site by the Account Holder.
There are two ways that you can create a Discount:
Creating a Discount in Settings
You can create new Discounts by navigating to 'Settings > Bookings > Discounts > Discounts' and clicking on the '+Create New' button. The Discounts you create here are known as Global Discounts and can be applied to any of your Projects.
You will be prompted to Name your Discount and give it a Code. The Discount Code is what Account Holders will enter in the front-end Bookings Site when they use your Discount. The Discount Code can be set to whatever you like, but it cannot contain special characters (such as '@', '?' or '!') and cannot exceed 10 characters.
You will also be prompted to select a Discount Type:
Percentage: The set percentage you input gets taken from the full price of an Account Holder's Booking. For example, if a 10% Discount is enabled, and an Account Holder books £100 worth of Sessions, their final total will be £90.
Amount per Session - The discount amount gets taken from the Session Price. For example, if an Account Holder books 5 sessions that are £20 each with an Amount per Session voucher of £10, they would get a £50 Discount. Their final total will then be £50.
Amount per Block - This Discount applies its discount to the Block Price. For example, if an Account Holder has a £10 Discount code and books onto 2 Blocks with a Block price of £50 each, their discount will be £20. Their final total will be £80.
Fixed Amount - This discount applies the set discount amount when an Account Holder selects and books all the sessions in a Block. For example, if an Account Holder has a £50 Discount and books onto all of the Sessions in a Block that costs £200, once the Discount has been applied their final total will be £150.
Amount Credit - This Discount works by gifting the Account Holder an account balance totalling the amount entered. For example, if an Account Holder has a £0 account balance and is given a £50 Amount Credit Discount, once they input the Discount Code they will have an Account Balance of £50 which they can use to Book onto Sessions.
If you have a finite number of Discount you want to give out, this can be set in 'Discount Quantity'.
You can also give the Discount an Expiry Date if you only want it to be valid for a certain time period.
In the 'Applies To' menu, you can choose which Session Types your Discount can be used on. If you select 'All Session Types', your Discount can be used on all of the Session Types that you offer to be booked. If you select a specific Session Type, your Discount can only be used to book Sessions that are categorised within that Session Type.
Your Discounts can also coincide with the Sibling Discount. This gives the Account Holder a set discount that applies when two or more Customers from the same account are booked into the same Session. This will apply both when the Sessions are booked simultaneously or separately.
There is also a field called Apply Sibling Discount To, which will allow you to set this Discount to apply to all participants that are added, or to subsequent participants that are added after the initial participant.
You can also set a Use Limit which limits the number of times an account holder will be allowed to use this Discount. If this field is left blank, the number of times the account holder can use this Discount is unlimited.
Creating a Discount on the Project Page
You can create a Discount in the Project Page. These are known as 'Project Discounts' and can only be applied to Sessions within that Project. In the Project Page, you can see your Project Discounts by navigating to 'Discounts > Discount Codes'.
Here, you can create a new Project Discount by pressing the '+Create New' button. Once you have created your Discount, you can then select to which Sessions in the Project your Discount will apply by clicking on the tick box next to the Session name.
Stacking Discounts
Automatic Discounts can be stacked to enable both a sibling discount and automatic discount to be used together. In order to edit this, you can Navigate to 'Settings > General > Discounts'.
Stack Vouchers
When 'Stack Voucher' is ticked, the discount codes will be able to be stacked together at checkout. For example, if the customer has two discount codes at 10% and they apply both to the booking, the discount codes will be combined to create 20% off.