It's possible to set up session reminders that are sent out to customers before a session begins.

To set up Session Reminders, navigate to 'Settings > Email & SMS'.

Then click on the 'Customer' tab.

To enable the 'Upcoming Session Reminder', click on the checkbox under the 'Active' column.

To set up the 'Upcoming Session Reminder', click on the yellow 'Edit' icon.

On this page, you will be able to edit the Subject and Email Content

The 'Grouped' field is what is sent out when the customer has multiple sessions in one day.

In the 'First Email Timeframe' field, you determine how many hours before the start of the session the reminder will be sent out.

You are able to also set up a second reminder email, that can be sent after the first one, by ticking the 'Second Email' checkbox.

If applicable, you can do a similar set up for SMS notifications by ticking the 'SMS Session Reminders' checkbox.

Click on 'Save' to apply your changes.