Joining Fees
The Joining Fee is a fee you can apply to your customers that will be paid off the first time they book onto a project.
To apply a joining fee, navigate to Bookings > Projects > All and select the particular project you are wishing to apply the joining fee to.
Then navigate to the Booking Site tab. At the bottom of the page, will be a tick box for the joining fee. Selecting this will display further options for you to customise. Here you will be able to change the joining fee amount, its name which will be displayed on the booking site and a short description of what the joining fee is and how it will be applied to the customers.
On the booking site, the joining fee will be displayed as an additional charge at the checkout which is added to the total. As the joining fee is only added to the first booking the customer makes on the project, this is only displayed at checkout if the customer has not booked before.
Below the Joining Fee will be the description that has been added to the project.
Admin fees
Admin fees are applied to a customer where any transaction fees have taken place.
It is possible to apply Admin fees by going to Settings > Billing, and selecting the Admin fees tickbox. Once you click save the Admin Fees will be applied to the booking site and any transactions made will be charged these.
Admin fees can be seen in the summary for the cart and checkout area. The "i" icon next to the Admin fees will let the customer know that these are non-refundable.
Booking Fees
If you need to add additional fees to apply to all your bookings, it is possible to add a Booking Fee.
To add a booking fee, navigate to Settings > General > Online Booking Site. Here, you can enter the Booking Fee amount.
Once you have pressed save the Booking Fee will be included in the total price on the Cart and Checkout pages.
