This article will highlight the different aspects of using the Booking Site.

To cancel sessions on the booking site, navigate to 'Account' on the top right, then click on 'Overview'.

Within this page, there will be a list of bookings below. Select the booking that will be cancelled by clicking on 'View Details'.

Once that is done, a 'Cancel Booking' button will be displayed at the the top right hand side of screen

When clicked, a list of sessions will show. Select the sessions to cancel, then click on 'Cancel Selected Sessions', or, to cancel the entire booking, click on 'Cancel Entire Booking'.

Once you have done this, the sessions will be successfully cancelled.

If session reminder emails are activated, then bookings can also be cancelled with a link provided in the email.

When customers are looking to book onto a project they will first need to navigate to the booking site page for the event.

If they have an account already, they can log in, otherwise they will need to press the book button next to the event.

Next, the customer will be taken to a page with a list of all the blocks and sessions within these blocks.

The customer will need to select which dates they would like to book which will bring up a pop up to allow them to add a participant name and date of birth. Once they have selected all the sessions they would like to book and added any other required information they can then click Add to Booking Cart.

The customer can now Checkout. If the customer is booking for the first time they will need to register for an account. Enter the email address and click Sign In or Register. Then they will be prompted for creating a password and specifying the type of registration. On the next page, they will then need to enter their details. Once this is done, they will need to enter their participant details.

Once this has been completed, the customer can see their booking, checkout and pay.

If the booking is successful they will see the confirmation appear on screen.

When a Customer who is in credit is logged into the Bookings Site, they can click on 'Account > Overview > Make Payment'. If they click on 'make payment', your Customer will be asked if they want to Associate their payment with a Booking.

If the Customer clicks on 'no', their payment will be associated with the first Booking that was made during the transaction.

If the Customer clicks on 'yes', they will have the option to associate their payment with any of the Bookings that they have an outstanding balance for. One of the Bookings can then be selected from the drop down menu.

Your Customers can then Associate their payment with multiple Bookings by clicking on 'add more'.

A customer can update their profile on the Booking Site. To do this, they will first need to login to their account.

After they have successfully signed in, they will need to navigate to the Overview of their account. Here there are multiple tabs displayed where customers will be able to see their bookings, payments and more. By clicking on the Profile tab, customers will be able to see the details they have already entered and change these if necessary. To save any changes, customers will need to press the Update button located at the bottom of the page.

Customers are also able to update their participant's profiles, by navigating to the Participants tab, located in the same section. Here you can click on existing participants to edit their details or add a new participant. Just as with the profile details, to save any changes, click on the Update button at the bottom.