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Setting the Customer Booking Criteria on your Booking Site
Setting the Customer Booking Criteria on your Booking Site
Updated over 7 months ago

You can set Customer Booking Criteria to a Project that is to be advertised on the Booking Site. You can use this option to only allow certain customers that match the criteria to be able to Book places on your Project.

If you set Customer Booking Criteria, you can ensure that only Customers eligible for Free School Meals can book a place in your Sessions.

First, you must have the ability to mark Customers who are eligible for Free School Meals. You can do this by navigating to 'Settings > Display > Customers > Participant Profile Fields' and ticking the box in the 'show' column next to 'Eligible for Free School Meals?'.

You can also make this a mandatory question that Account Holders are asked when setting up their account by ticking the box named 'Required'.

When this is set up, you will then see a field in your Customer Profiles that reads 'Eligible for Free School Meals?' with the options 'Yes' and 'No' in the drop-down menu.

To ensure that only those who are eligible for Free School Meals can book a place on the Sessions within your desired Project, you must first navigate to the Booking Site tab of your Project Page.

There you will find a field named 'Customer Booking Criteria' with two options: 'FSM - Yes' and 'FSM - No'

If you select 'FSM - Yes', only Customers who are marked as eligible for Free School Meals will be able to book a place on any of your Projects with this Booking Criteria.

Once you have given a Project this Booking Criteria, it will be shown on the Front End Booking Site for your Customers to see.

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